Gift card and Voucher

Use a Gift Card for your order at Khan

  • A Gift Card allows you to pay while ordering at Khan or add it to your gift card total under “My gift card total”. You can then use it at any time when you next order.

  • Use as many Khan gift cards together as you like, with a total maximum amount of €50,00. The maximum value of Gift Cards that can be used per calendar month is limited to €300,00. The maximum value of Gift Cards that can be connected to your customer account per calendar month is limited to €1000,000.

  • Gift cards have no minimum order size and are valid until their total is used, within five years of the initial purchase of the gift card.

Enter the gift card code

  • Redeem your gift card during checkout or add the amount to your gift card total ready to use whenever you place an order.

  • You can only enter the gift card once and it is then added to your gift card total and can be used.

  • Did you forget to enter the gift card code? No problem! For a limited time, you will be able to cancel your order and easily order again using the code.

  • Enter the code in the field provided. Doesn’t work? Please take care to avoid including any extra spaces.

Refund of Gift Cards

  • Unfortunately, it is not possible to exchange a gift card for cash.

  • If you return items to us, where the gift card total was applied to, we will refund the amount back to your gift card total, which you may use right away on your next order

There are two ways to redeem your Khan gift card:

  • As gift card total:

 

REDEEM YOUR GIFT VOUCHER

 

Enter your gift card’s code in the Menu item ‘My gift card total’ and click on ‘Redeem gift card’. The amount will be added to your gift card total and you can redeem it when placing your next order.

Your gift card total can now be used for fashion items (excluding e.g. beauty products and electronics) which are offered by Khan SY or other sellers on the website within the next five years after the initial purchase.

  • At checkout:

You can also enter your gift card code in the “Add a voucher/gift card” field that appears at checkout. Don’t forget to confirm by clicking on the button ‘Redeem’. The gift card amount is then applied for all eligible items to the total amount in the shopping basket.

Would you rather not redeem the gift card?

Click on the ‘X’ at the bottom right of the price breakdown to undo the operation. However, please note that this is only possible as long as you have not clicked on ‘Buy now’.

This will depend on how you used your gift card:

Did you pay for your order in full using a gift card?

In this case, it will be added back to your gift card total on your Khan account. You can use it for your next order against eligible items. You can check your current available amount at any time under “Gift cards”.

Did you pay for your order by combining a gift card with a different payment method?

The gift card is valid for fashion items. When you return one or more of these items, you will be refunded to the other payment method selected at checkout when you placed the order. For example, if you used a credit card as well as a gift card, you will be refunded to your credit card and the gift card will be applied to the kept fashion items.

Did you pay for your order via invoice and gift card ?

If you used your gift card for valid fashion items against part of your order, and selected invoice payment for the remaining amount, and you return an item, the open amount on the invoice will be reduced

If the gift card amount is larger than the open amount on your invoice, you will be refunded to your gift card total.

Voucher Codes

Please note that each voucher code may only be used once.The following applies to vouchers from campaigns in our newsletters, magazines, etc:

  • If you don’t want to miss our voucher codes, be sure to subscribe to our newsletter and keep an eye on our website and app.

  • Only one voucher code can be redeemed per order. Vouchers can, however, be used in combination with Gift Cards.

  • Please check the expiry date of your voucher code

  • Certain voucher codes cannot be used to purchase discounted items

  • Voucher codes may only be valid for particular products and categories

  • Voucher codes may have a minimum order value

  • If you send goods back, we reserve the right to not renew the validity of your voucher code

Gift Cards

  • Gift cards are valid for a limited period of five years from the purchase date.

  • It is possible to use more than one gift card per order (these can also be used in combination with a voucher code) until you reach a maximum amount of €200. The maximum value of Gift Cards that can be used per calendar month is limited to €1,000. The maximum value of Gift Cards that can be connected to your customer account per calendar month is limited to €1,000.

  • After placing an order, any value left on your gift card will stay on your gift card total.

  • Your gift card total can be found in ‘My Account’ under ‘Gift card total’

  • If you return goods that have been purchased with a gift card the amount will be refunded back to your gift card total and you will be able to use it on future orders.

  • Gift card total cannot be exchanged for cash

  • There is no minimum order value for orders placed using a gift card

  • If you are a business customer looking to buy in bulk, please reach out to our Customer Care through the contact button shown below.

You can buy gift cards for various occasions in the Khan Gift Card section on khān.com.

You have the following options of delivery when purchasing:

  1. As a printable PDF file

  2. By email

  3. By post (delivery takes one or two working days)

Is there a limit on how many gift cards I can buy?

Yes, there is. You can buy up to 200 € worth of gift cards per transaction. There is also a monthly limit of 5.000 € per customer account.

Planning a large order for your company?

If you are a business customer looking to buy in bulk, please reach out to our Customer Care through the contact button shown below.

We have updated our gift card terms and conditions.

Your gift card can be used for fashion wearables on the Khan platform.

When we say “fashion wearables” we mean items and textile accessories that bring out the best in you, from your everyday basics to our Designer and Luxury brands, including but not limited to*:

  • Shoes (Footwear)

  • Trousers

  • Sports garments

  • Skirts

  • Dresses

  • Shirts / Tops

  • Jackets

  • Bags / Handbags

  • Hats/Caps

  • Scarves

  • Glasses

  • Gloves

  • Belts

  • Lingerie

There are a few categories that don’t fall under “fashion wearables”, such as:

  • Jewellery and watches

  • Home, lifestyle and electronics

  • Sports equipment

  • Travel bags and wallets

  • Beauty and makeup

* Exceptions reserved.

For these categories you can always use your other favourite payment method to make your purchase.

Your gift card is valid for several hundred thousand items you can choose from. You also have the flexibility to combine your gift card to pay for eligible items and use your favourite payment method for those that fall outside its coverage in the same order.

Think fashion, not function when using your gift card and you’ll be amazed by what you can buy!